At Lyre Harps, we strive to provide a smooth and reliable shipping experience for all of our customers. Below, you’ll find the details of our shipping process, including costs, delivery times, and more.
1. Shipping Locations
We ship our products Internationally (Worldwide).
Please note that some regions may have shipping restrictions or additional customs requirements. If your location is not available at checkout, please contact us for assistance.
2. Shipping Costs
Shipping costs are calculated based on your location, the size and weight of your order, and the shipping method selected. You will be able to review the shipping cost at checkout before completing your purchase.
3. Processing Time
All orders are processed within [5-7 business days]. You will receive a confirmation email once your order has been shipped.
Note: Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Time
Estimated delivery times are as follows:
- International Orders Take upto 7-14 business days
Please be aware that delivery times may vary due to factors such as customs clearance, local postal delays, or other unforeseen circumstances.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email, which you can use to monitor the progress of your shipment. If you experience any issues with tracking, feel free to contact our support team at info@lyreharps.com.
6. International Shipping & Customs
For international orders, customs duties, taxes, and fees may apply depending on your country’s regulations. These charges are not included in the shipping cost and are the buyer’s responsibility. Please check with your local customs office for more information about possible charges.
7. Shipping Delays
While we strive to meet our estimated delivery times, there may be occasional delays due to high order volume, weather conditions, or carrier-related issues. In such cases, we will do our best to keep you informed and work with the shipping provider to resolve any delays.
8. Damaged or Lost Shipments
If your order arrives damaged or if your package is lost during transit, please contact us within 7 days of receiving your shipment. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.
9. Contact Us
If you have any questions or concerns about shipping, please don’t hesitate to reach out to us at info@lyreharps.com